This was my first time for repair work by this shop. I chose it based on word of mouth and reviews. I am picky and do my own maintenance and most repairs. I am always hesitant to have shops work on my vehicles. I inspect all work done afterwards. That being said....I am completely satisfied with every aspect of the work I had done and this shop in general from drop off to pickup up to driving the vehicle to inspection of work. Pleasant, no pressure, clear and patient with explaining the repair work needed and cost breakdown and parts required, available when I called in, prompt on calling me back and ordering parts, fair and reasonable pricing, work done in timely manner, flexible in options for work being done to fit my budget and situation, the work was done well and clean, no issues after pickup, the work was done correctly. I had moderate to major work needed....rack and pinion for steering needed replacing and a front axle work. I am cheap and picky and my overall feeling about this experience is that it was money well spent as I was treated well throughout the process and the work was done correctly at a fair price in a great time frame. I feel that I was treated as an individual and that my vehicle was a priority to be taken care of and fixed correctly. I could not have asked for anything to be handled any better in any way. Simply a quality, competent, fair and friendly shop. I highly recommend this shop! Thank you for the great service!
Thank you for taking the time to let us know what you think (David)! Please don't hesitate to contact me if you have any issues or questions and thank you for your trust.
- Knight Automotive