Everytime we have used a or recommend a friend to Knights there has never been a problem. We are welcomed and treated as a friend. Just the other day as my wife and I were picking up my our other car, Bill heard a weird sound on the car we were driving. As we pulled away were heard metal hit the ground. Bill immediately came outside and said. "you cannot drive that car, leave it here and we' il take care of it." In two days the car was fixed. We are so glad to have a friendly, honest and knowledgeable repair shop near us!